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The EFAP Program

Many companies promote psychological well-being by making free confidential counselling services available for employees and their dependents.  Our therapists are experienced in helping employees cope with psychological distress, life challenges, or returning to work.  We do more than listen; we  promote coping and ability. 
 
This approach is associated with a high level of client satisfaction.  Our satisfaction surveys have revealed that with over 10 years of providing this service, 92% of our individual clients to-date would recommend our EFAP Counselling services. 

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Information for Your Employees

Our therapists are experienced at helping clients with many challenges including work stress, couples therapy, parenting help, anxiety, depression, trauma, grief, etc.  If we can’t help you directly, we will find the appropriate community resource that can.
 
The therapy services are designed to provide short-term help and solution.  There is no fixed maximum amount of sessions. If more intensive, specialized or long-term help is needed, we will find community resources for you.
 
The service is absolutely confidential in terms of your employer. Your employer will never know you have accessed the service.

To make an appointment, call our head office at (250) 860-6130. You will be asked for some contact information and the nature of your appointment to allow us to match you with the best therapist. Our therapists will then contact you directly within 24 hours to book an appointment.
 
If for whatever reason you are unhappy with your therapist and wish to see a different one, you can do so. Simply call our office and make the request and we will be happy to find you a better match.